HelloVC is operated from India. We’re a small team. Emails get actual replies, usually within a working day. No support bot, no ticketing maze.
General questions
Anything about the product, your account, or how things work.
hello@hellovc.inSupport
Bug reports, account issues, payment problems. We aim to reply within 24 hours.
hello@hellovc.inPrivacy & data requests
Account deletion, data export, GDPR-style requests.
hello@hellovc.inPartnerships
VC firms, accelerators, agencies, and content collaborations.
hello@hellovc.inResponse times
- General + support: within 1 working day
- Refund requests: within 2 working days; processed within 7 working days of approval (see Refund Policy)
- Privacy / data requests: within 7 working days (see Privacy Policy)
Working hours
We’re based in India and respond Monday–Friday, 10:00–19:00 IST. Emails sent over the weekend get answered first thing Monday.
Press
For media enquiries, write to hello@hellovc.in with “Press” in the subject line.